After placing your order, you’ll receive a confirmation email containing a personal Track & Trace link. This allows you to follow your package every step of the way.
We ship globally — with full CO₂ compensation — and delivery takes an average of 5 to 9 business days.
If your order hasn’t arrived within this window, please reach out to us promptly. We can only initiate an investigation with the courier within 14 days of the estimated delivery date.
Please note: Delivery times are estimates and may vary slightly depending on your location.
With care, attention, and most importantly — with the planet in mind.
All Drift X orders are packed in fully biodegradable, plastic-free mailers and shipped via trusted postal services.
A 100% biodegradable, eco-friendly package
Your order delivered sealed, dry, and intact
Every item exactly as you ordered it
We’re here to help. Please follow these steps:
Record a short video of the unboxing showing the condition of the package and contents
Email it to contact@drift-x.com along with a short description of the issue
Do this within 1–3 days of receiving the package
This helps us support you faster — and improve our service for every customer.
